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About this site
Welcome to the Landmark Web, your guide to the issues surrounding personal computing and effective use of your own PC. We've made many resources available here: from broad-based news and views about the computing industry to specific technical support for you and your computer. So dig in and learn more about your computer and the Internet with Landmark as your guide.
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Data Recovery Services: An Overview
Disaster strikes. Accidents happen. Viruses attack. In any number of ways, your data is unexpectedly lost. It happens every day to businesses, to government and academia, and to individuals.
Your best preventive tool is a comprehensive backup plan. We can help you put one in place.
If, however, you've already lost computer data to a virus attack, hard disk crash, fire or flood, Landmark Computer Labs can help you recover it. Our mission is to help you through the crisis as quickly and painlessly as possible.
We support data recovery from popular personal computer operating systems, including Windows, Macintosh, DOS, and Linux, among others.
We can recover data from hard disks, diskettes, and flash storage devices that for any reason can no longer be accessed by your system.
After a data recovery technician evaluates every sector on that disk, we give you a complete understanding of what the problem is and where it exists. From there, we help you assess the best strategy for achieving a successful data recovery.
Whether your system has been hit by a virus or has suffered physical damage, we can help. We can often recover most or all files from corrupted or damaged disk media caused by a disk head crash, a logical system failure, or even intentional or accidental data loss. As long as the disk is spinning, there's a fair chance we can get the data back.
If your hard disk is physically damaged, our clean room technicians use complex tools in a managed environment to recover your data. This process requires you to remove your hard disk from your computer and later reinstall it. We can help with that too.
Standard Service: Your disk is processed in order of arrival. Typically there is a backlog of several business days. Total turnaround time is 3-12 days from receipt of your disk. When your job reaches the front of the line, a data recovery specialist evaluates your disk to determine the best repair method. We then contact you with a recovery assessment and suggest how--and if--you should proceed. If you decide not to authorize repair, we return the disk to you with no additional charges. The recovery assessment fee is $150. and is nonrefundable.
Priority Service: Your disk gets immediate attention from a data recovery specialist. Total turnaround time can be as little as three days. This service requires a 50% surcharge but may be well worth it to a business which absolutely depends on having the data recovered quickly. The recovery assessment fee for priority service is $225 and is nonrefundable.
Evening and Weekend Service: For jobs done entirely in-house we assess a minimum $50. fee for work performed outside business hours.
We can return your data on CD, DVD, Blu-Ray disk, USB backup drive or thumb drive, diskette (3-1/2" or 5-1/4"), or on a replacement hard drive. You may either supply your own media or purchase it from Landmark Computer Labs.
Typical services and fees
Prices vary tremendously on data recovery. A simple job could cost you $90. A complex recovery could cost as much as $2000--even more if you need the data recovered right now. We charge a $150 nonrefundable evaluation fee on all but the simplest jobs to determine the feasibility of recovering your data. Clean room services if necessary cost an additional $700, for a total of $850. Note: There's no charge for clean room services if the technicians cannot recover your data.
Expect the job to include some or all of the following services:
Landmark's labor rates start at $100/hour for in-shop work; less if you have a Landmark Personal Computer Support Contract. (If you don't, this would be an excellent time to purchase one. Call or write us for details.)
A Few Cautions and Reminders
Why Choose Landmark Computer Labs?
Data recovery is a tricky business best left to experts. We have been supplying personal computer services since 1981. We understand the value of your computer data and are committed to helping you recover it. Some complex data recovery jobs are done by contractors with whom we have shared business over the years. They discount the cost of their services to us so that we may resell their expertise. Thus Landmark acts as a broker for services on your behalf. We choose the recovery vendor best suited to your situation. We interpret the "tech talk" and describe the situation in plain English for you. We have clout with our vendors and make sure you are satisfied with their services.
In short, we are here to help you and your business.
If you have lost computer data, call us. If you have not yet lost it but have no backup plan in place, contact us now and let us help keep your important files safe and sound.
Updated Wednesday, November 8, 2006